Were here to help make your #napptime as easy and seamless as possible!
If you need any further assistance, please do not hesitate to reach out to us at firstname.lastname@example.org!
Getting Started: Signing Up and Joining the Network
Where do I download Napp?
I’m and Android user, what should I do?
My app is saying “You’re Almost There,”what does this mean?
Is the $50 charge just for my welcome call?
Booking a Sitter
How do I book sitter posted as “Available?”
How do I know my booking has been confirmed?
Once Your Sitter is Booked
How do I contact my booked sitter prior to our gig?
Do they have my address?
After your Gig/Payment
When will I receive a Venmo request?
My receipt email is incorrect, will I be charged?
I want to change my rating for a sitter